Terms and Conditions

Adax AS places great importance on the security of its users' data and compliance with data protection provisions. The collection, processing and use of personal data is subject to the provisions of current legislation and the EU Data Protection Directive. Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you.

The personal information you provide to us:

Name

Email address

Google, Facebook, LinkedIn ID

Last IP address, city, and country from where you used the app last time (no history of previous access locations is retained)

Phone name, operating system name you used the last time with the app

Zone name, heater name, and heating schedules

Room temperature history for each home zone, gathered every 5 minutes

The personal information we receive from other users and/or third parties:

Name

Email

Google, Facebook, LinkedIn ID

Information collection:

The information we collect is to provide you with the following services and support

Name, email address, Google, Facebook, LinkedIn ID are used for your account creation and/or your invitation to use our services.

Last IP address, city, country, phone name, and operating system name are used for your support and troubleshooting.

Zone name, heater name, heating schedules are used to provide services to you.

Room temperature history for each home zone, gathered every 5 minutes is used to diagnose if heaters are working correctly.

Data sharing with third parties:

We do not share your data with third parties.

You may request the following personal data:

A copy of your personal user information.

Account closure and deletion of your personal user information.

Delete your data:

You can delete your Adax WiFi App account at any time using our in-app delete my account feature.

All your user/device data and history will then be deleted from our servers.

If you would like to make a request, please email us at info@adax.no

Children's personal information

We are not collecting customers' age information. If you become aware that a child has provided us with personal information, please contact us at info@adax.no.